Privacy

1. Using & Storing your data
2. Exchange of information, delete & block
3. Terms and conditions
4. Data
5. Disclosure to third parties
6. Collection and use of user data / Cookies
7. Public Procedures directory

1. Using & Storing your data

We store and use your personal data to process your order and any complaints. Your email address is only used solely to further, specific information regarding your order. If we want to send advertising materials (catalogs, flyers, newsletters) to the address you post or e-mail address. The delivery of advertising materials can of course be canceled at any time. Are you a new customer to us, it provides for the ordering process that you create before your first order an account with us. We store this data in your online account to allow you a convenient order processing in addition to. Registered customers with a customer‘s account can also for example in their customer account Shopping lists to save and retrieve the status of orders.

2. Exchange of information, delete & block

Of course we are always ready to provide you with information on all referred Protection Act of your stored data. Under the provisions of the Federal Data Protection Act you can request the appropriate correction, deletion or blocking of your data. Please contact our data protection purpose by e-mail to datenschutz@platzangst.com

3. Terms and condition

The collection and processing of personal data is held exclusively in the context of the laws of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG)

4. Data

Platzangst online using a secure transmission method, the so-called „Secure Socket Layer (SSL) transmission to process your personal information. All information transmitted using this secure method to be (at a high level of at least 128 bits - in popular browsers to 256 bit) encrypted before it is sent to us. This will ensure that no unauthorized person may use your information. In agoraphobia all customer information is stored on secure servers that are not accessible to unauthorized persons and are protected by a „firewall“ against access from outside.

5. Disclosure to third parties

The data from your purchase will be used by us to improve our product offerings and our web site for you. In no event will we give your personal information including email address to third parties. Excluded are service partners, who claim to process your order more data. These include transport (German Post AG, United Parcel Service, freight forwarders), our contractually bound partners for financial services / insurance (financing, leasing, credit, guarantee insurance), if the Schufa or our credit (for credit checks) and possibly advertising mailers for our own print advertising. No transmission of data to service partners is subject to the provisions of the BDSG (Federal Law) and the extent of transmission is limited to the minimum.

6. Collection and use of user data / Cookies

Our web store only works if you use cookies.
Cookies are small text files that the web browser of the customer when you visit our Web stores receiving and storing on the computer of the customer. These text files are used to identify visitors to the shop or the information received during the purchase process (eg, shopping cart, login. Etc.).

7. Public Procedures Directory (retail) in accordance with § 4e of the Federal Data Protection Act (Act)

7.1. Name of the controller: agoraphobia, Ltd.

7.2. Manager / Owner: Daniel Bohne (Managing Director), Andre Horak (Managing Director)

7.3. Address of office responsible:

Platzangst GmbH
Am Goldberg 2,D-99817 Eisenach, Germany
Tel.: +49(0)3691/62 14 00, Fax: +49(0)3691/62 14 01

E-Mail: datenschutz@platzangst.com
Internet: www.platzangst-shop.com

7.4. Purpose of the collection, processing or use

The Platzangst GmbH is a mail order company for textiles of all kinds with the above-mentioned products is traded. The collection, processing and use solely for the purpose of the settlement, ie the potential customer is on the site both during the ordering process as well as when creating a customer account, personal information such as name, address and communication data. As part of an ordering process, it is next to a information about the desired payment method. The chosen method of payment, receipts, reminders, etc. may be assigned to a customer and stored. Personal and transactional data, and data on the purchased item will then be used for the processing of returns, possibly more. With the express consent of a customer receives with registered customer account to request an online newsletter and print advertising and catalogs.

7.5. Description of affected population groups and the related data or data categories

There are generally charged only for conducting business data. Specifically, are collected and processed by the following retail data, and use: Information on sex, Mr / Ms, first name, last name;) postal address (for invoice and delivery, telephone number, fax number (optional), mobile number (optional), e-mail (optional ); purchase item, payment receipts, delivery and returns data

7.6. Recipients or categories of recipients to whom the data may be communicated.

• Public entities that receive the information from publicly available regulations (eligible only in terms of retail enforcement authorities suspected) criminal offenses.
• Employees of the company PlatzangstGmbH who are involved in the execution and performance of the respective work processes.
• External service providers in accordance with § 11 BDSG, are involved in the development of IT systems.
• External service providers in accordance with § 11 BDSG, to process and secure the payments and insurance (credit card companies, Schufa, credit insurers, lawyers and collectionagencies for the purpose of debt collection, insurance for guarantee insurance).
• External service providers in accordance with § 11 BDSG, for the purpose of product shipment.
• External service providers in accordance with § 11 BDSG, for the purpose of advertising for the shipment agoraphobia Ltd.

7.7. Set periods for deleting data

According to § 238 and § 257 HGB and § 147 AO are complying with statutory retention requirements. After the expiry of the statutory retention periods, the data will be deleted. If data are not affected by this will be deleted if under 7.4. purposes mentioned disappear.

7.8. Planned data transfer to third countries

Be only for the fulfillment of delivery obligations (international customers submitted data in the course of international transport to third countries to the respective transporter.


Daniel Bohne, Data Protection